Fix: "This site can't be reached" Error in Google Chrome

User Author

Achilles.H

May 26, 2022

fix this site cant be reached error in google chrome

In most cases, the "This site can't be reached" error in Google Chrome is caused by a DNS lookup failure. This usually happens if your Internet Service Provider's (ISP) DNS servers are busy, congested, or experiencing problems. Chrome will also display a "This site can't be reached" error message if the site cannot be accessed due to conflicts with browser extensions/plugins and other network issues. Here are the most effective ways to fix this error in Google Chrome.

Fix 1: Clear browser cache

Step 1: In Google Chrome, click on the three dots in the upper right corner and select the "Clear browsing data" option in "More tools", you can also quickly open the clear browsing data option by using the shortcut Ctrl+Shift+Del.

clear browsing data

Step 2: Select the "time range" you want to delete and click on the "Clear data" option.

clear data

Fix 2: Reset the Chrome browser

Step 1: In Google Chrome click on the three dots in the upper right corner and find "Settings" to open it.

click settings

Step 2: Drop down advanced options, and click "Reset and clean up".

reset and clean up

Step 3: Click "Restore settings to their original defaults".

click restore settings to their original defaults

Step 4: In the pop-up window, click the "Reset settings" button. After resetting Chrome, try visiting the page and see if the "this site can't be reached" error still appears on your computer's Chrome browser.

reset settings

Fix 3: Remove unnecessary extensions from Chrome

Step 1: Open Google Chrome, click on the three dots in the upper right corner, select "Extensions" in "More Tools" and open it.

open extensions

Step 2: Just click to remove unneeded extensions.

remove unneeded extensions

Fix 4: Uninstall and reinstall Chrome

Step 1: Use WIN+I to open Settings and click "Apps".

click apps

Step 2: In Apps, in the left pane click "Apps & features", in the right pane search for Google Chrome and click the "Uninstall" button.

unintall chrome

Step 3: After uninstalling Chrome, please download the latest version of Google Chrome from the Google website.

Fix 5: Change IPv4 DNS Address

Step 1: Open the control panel, select the display method as small or large icons, find "Network and Sharing Center" and open it.

network and sharing center

Step 2: Select "Change adapter settings" to open it.

change adapter settings

Step 3: Double-click the icon of the internet connection you are using, and then click "Properties" to open.

click properties

Step 4: Find and click "Internet Protocol version 4 (TCP/IPv4)", and then click "Properties".

Step 5: Enter the new DNS address. Enter the Google public DNS server address. And then click "ok" to complete the change.

Preferred DNS server: 8.8.8.8

Alternate DNS server: 8.8.4.4

use the dns server address

Fix 6: Update network drivers

Step 1: Search for Device Manager in the search bar and open it.

open device manager

Step 2: In Device Manager, expand the "Network Adapters" entry, right-click on the Ethernet Adapter and click on the "Update driver" option.

update driver

Step 3: Select the "Search automatically for drivers" option and follow the prompts to update the driver.

search automatically for drivers

Fix 7: Reset DNS Cache

Step 1: Type CMD in the search bar and "Run it as administrator".

open cmd

Step 2: Type ipconfig /flushdns at the command prompt, and press enter to continue. If it worked, you should see a "Successfully flushed the DNS Resolver Cache" message in the window.

type the command

Final Word

Although the "This site can't be reached" error can be annoying, it is not difficult to troubleshoot. In most cases, the error comes from a problem with your Internet connection or DNS and cache settings. I hope the above fixes will solve your problem.